Terms of Service

Effective Date: August 18, 2026

Website:https://vividwindowcare.com

Welcome to Vivid Window Care! By accessing our website or booking our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Services Provided

Vivid Window Care provides professional window cleaning, window tinting and related exterior/interior property care services. Detailed descriptions of specific services, pricing, and scope of work will be provided in your project estimate or booking confirmation.

2. Service Requests & Estimates

  • Inquiries: Submitting an inquiry or form through vividwindowcare.com does not automatically guarantee or book a service appointment. Appointments are confirmed only after direct communication and agreement.

  • Estimates: All estimates provided online, by phone, or in person are based on initial property details provided by the customer. We reserve the right to adjust pricing on-site prior to starting work if the property condition, size, or scope differs significantly from the initial request.

3. Customer Responsibilities & Property Access

To ensure safe and efficient service, customers agree to:

  • Access: Provide clear access to all windows, areas, and property boundaries scheduled for service on the agreed date and time.

  • Obstructions: Remove personal items, fragile decor, furniture, or window treatments that may obstruct access to work areas prior to our arrival.

  • Safety & Hazards: Inform us of any known property hazards, pre-existing window damage (e.g., cracked glass, faulty locks, failing seals), or aggressive pets.

4. Cancellations & Rescheduling

  • Customer Cancellations: We request at least 24–48 hours' notice for any cancellations or schedule adjustments.

  • Weather & Unforeseen Events: Outdoor services are weather-dependent. For the safety of our crew and quality of work, Vivid Window Care reserves the right to delay or reschedule appointments due to rain, high winds, extreme temperature, or severe weather conditions.

5. Payment Terms

  • Payment is due upon completion of services unless prior written arrangements have been made.

  • We accept payments via Cash, Zelle, most major Credit and Debit cards, Bank Transfer. We do not accept check.

  • Outstanding invoices unpaid past the due date may be subject to late fees as allowed by applicable law.

6. Satisfaction & Pre-Existing Conditions

  • Quality Guarantee: If you are unsatisfied with the quality of our service, please notify us within 24 to 48 hours of job completion so we can inspect and address any missed spots or issues.

  • Pre-Existing Damage: Vivid Window Care is not liable for damage resulting from pre-existing conditions, including but not limited to dry-rotted frames, deteriorated sealant, pre-cracked or etched glass, hard water stains embedded in glass prior to service, or faulty window mechanisms.

7. Limitation of Liability

To the fullest extent permitted by law, Vivid Window Care shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Our total liability for any claim arising out of our services shall not exceed the total amount paid by the customer for that specific service.

8. Intellectually Property & Website Use

All content on vividwindowcare.com—including text, images, logos, and branding—is the property of Vivid Window Care. You may not reproduce, distribute, or use any content from this website without explicit written consent.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any updates will be posted directly on this page with an updated effective date. Continued use of our site or services after changes are posted constitutes acceptance of the modified terms.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us at: